§ 03— SERVICES
From live diagnostics to hands-on coaching — every engagement is built around a real, immediate outcome.
• Flagship — Diagnostic
The Ethos Briefing
Half-day, on-site or virtual — leadership team
A live diagnostic session run like an intelligence briefing, not a workshop. We assess voice, narrative exposure, and communication risk in real time, and leave your team with a short, ranked set of directives.
— Live voice & authenticity assessment
— Narrative exposure mapping
— Ranked action directives
— Executive-only, high-stakes format
• Flagship — Simulation
Narrative War-Gaming
Full-day simulation — comms & leadership teams
We design and run a live simulation of the moment a story escapes your control — whether it's an external attack or a leaked memo, a botched announcement, or a message that never should have gone out. Your team responds in real time, and we debrief what worked.
— Custom-built scenario — external or internal origin
— Live response simulation
— Full debrief & exposure report
— Preparedness, not incident response
• Flagship — AI Governance
The Integrity Audit
1–2 weeks — comms, legal & leadership stakeholders
We audit how AI is already being used across your external communications — drafting tools, chatbots, content pipelines — for hallucination risk, off-brand tone, and governance gaps, then hand your team a policy they can actually follow.
— AI content risk assessment
— Policy & guardrail design
— Staff training on responsible AI drafting
— Governance framework handoff
• Organizational Diagnostic
The Silence Audit
2–3 weeks — cross-departmental interviews
A structured audit surfacing where information is being distorted, withheld, or told differently across silos — before it becomes a trust or alignment crisis.
— Cross-functional interviews
— Silo & distortion mapping
— Leadership findings report
• Rapid Coaching
Voice Calibration
90 minutes — 1:1, ahead of a high-stakes moment
Fast-turnaround coaching before an earnings call, press conference, or keynote — sharpening the actual words, tone, and delivery when it matters most.
— Pre-event, high-intensity format
— Script & delivery calibration
— Same-week availability
• AI Systems Testing
The Chatbot Audit
1 week — one customer-facing AI system
We stress-test your customer-facing chatbot with real and adversarial conversations — checking for hallucinated claims, off-brand tone, and responses that could expose you legally or reputationally.
— Adversarial conversation testing
— Hallucination & false-claim detection
— Brand voice consistency check
— Findings report with fixes
• Custom Programs
Core Training & Coaching
Foundational communication skills, delivered with the same depth as our flagship engagements — as standalone workshops, coaching, or built into a broader program.
Interpersonal
Interpersonal communication
Conflict resolution
Cross-generational communication
Customer service in the AI era
Executive Facilitation
Public speaking
Debate
Executive presentation coaching
Written Communication
Responsible AI-assisted drafting
Editing AI drafts for voice & accuracy